Terms & Conditions
Effective Date: May 2026
Welcome to Deallera. These Terms and Conditions (“Terms”) govern your use of Deallera.com and your purchase of products through our website. By accessing, browsing, or using our website, you agree to these Terms.
1. Use of the Website
By using our website, you agree to:
- Use the website only for lawful purposes and in accordance with these Terms.
- Provide accurate, current, and complete information when creating an account, placing an order, or communicating with us.
- Not engage in activities that interfere with the website’s functionality, security, or availability.
- Not attempt to gain unauthorized access to our website, systems, accounts, or related services.
- Not use the website in a manner that may damage, disable, disrupt, or impair its operation.
We reserve the right to restrict access to certain website features or suspend or terminate accounts where we reasonably believe there has been misuse, unauthorized activity, or a violation of these Terms.
2. Product Information & Availability
We aim to provide clear and accurate information about the products available on our website, including product descriptions, images, specifications, pricing, and availability.
However, product packaging, appearance, colors, specifications, or other details may occasionally differ from website images or information due to manufacturer updates, screen display differences, or other factors.
If you believe you have received an incorrect product or a product that materially differs from your order, please contact our customer support team for assistance.
All products are subject to availability. We may update product information, availability, pricing, or discontinue products where appropriate.
3. Independent Retailer & Product Sourcing
Deallera operates as an independent online retailer. We source genuine products through third-party wholesalers, distributors, suppliers, and fulfillment partners.
We do not manufacture the products we sell. Third-party branded products available through our website are manufactured by their respective manufacturers or brand owners.
Unless specifically stated otherwise, the listing or sale of a third-party branded product on Deallera.com does not imply a direct partnership, sponsorship, endorsement, or affiliation with the respective brand or manufacturer.
4. Pricing & Payments
Product prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.
Available payment methods are displayed during checkout and may include supported online payment options such as PayPal, debit cards, and credit cards, depending on availability.
- Prices and product availability may change from time to time.
- Applicable shipping charges are displayed during checkout before payment is completed.
- We reserve the right to correct genuine pricing, typographical, or technical errors.
- An order is considered successfully placed after the applicable checkout and payment process has been completed.
Payments are processed through applicable third-party payment service providers. Deallera does not directly store complete payment card details.
Please refer to our Payment Policy for additional information about available payment methods and payment processing.
5. Orders
After you place an order, you may receive an order confirmation containing relevant order details.
All orders are subject to product availability, successful payment processing, and order verification where applicable.
If we are unable to fulfill an order or if an issue is identified with an order, we may contact you using the contact information provided during checkout and take appropriate action, which may include cancellation and a refund where applicable.
6. Order Processing & Shipping
Orders are typically processed within 1–2 business days, Monday through Friday, after payment confirmation.
Transit time is typically estimated at 15–18 business days. The total estimated delivery timeframe, including processing and transit, is generally 16–20 business days.
Orders are shipped internationally from fulfillment facilities located in India to customers in the United States.
Delivery timeframes are estimates and may vary due to customs processing, carrier operations, weather conditions, holidays, destination-related circumstances, or other factors outside our direct control.
Once an order is dispatched, available tracking information will be provided to the customer. Tracking information may take approximately 24–48 hours to become active or display updates.
Please review our Shipping Policy for complete information regarding shipping costs, processing times, transit times, tracking, and delivery.
7. Returns, Refunds & Exchanges
Eligible products may be returned within 30 days of delivery, subject to the conditions and exclusions described in our Return & Refund Policy.
For hygiene, health, safety, or product-specific reasons, certain opened, used, or unsealed products may not be eligible for return.
Customers must obtain return authorization and applicable return instructions before sending a product back.
Approved refunds are processed to the original payment method within up to 10 business days after return approval and inspection. Additional time may be required for the refund to appear in your account depending on your bank, card issuer, or payment provider.
Please review our Return & Refund Policy for complete eligibility requirements, return instructions, return shipping costs, exchanges, and refund information.
8. Order Cancellations
Customers may request to cancel an order before it has been shipped.
If an order has already been dispatched, it can no longer be cancelled and will be subject to the applicable return process described in our Return & Refund Policy.
9. Intellectual Property
Website content created or owned by Deallera, including applicable website text, graphics, design elements, layout, and Deallera branding, may be protected by applicable intellectual property laws.
Third-party brand names, trademarks, logos, product images, packaging, and other intellectual property belong to their respective owners where applicable.
You may not reproduce, distribute, modify, republish, or commercially use protected website content without appropriate authorization or permission from the applicable rights holder.
10. User Accounts
Certain website features may allow or require customers to create an account.
If you create an account, you are responsible for:
- Providing accurate and current account information.
- Maintaining the confidentiality of your login credentials.
- Taking reasonable steps to prevent unauthorized access to your account.
- Activities conducted through your account where applicable.
We may restrict, suspend, or terminate an account where we reasonably believe there has been unauthorized activity, misuse, fraud, or a violation of these Terms.
11. Third-Party Services
Our website and order fulfillment process may rely on third-party service providers, including payment processors, logistics providers, shipping carriers, website service providers, analytics providers, and other operational partners.
The availability and performance of certain third-party services may be subject to the terms, systems, and operations of those third parties.
12. Limitation of Liability
To the extent permitted by applicable law, Deallera and its operators will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services where such liability may lawfully be limited.
Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.
13. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising directly from your unlawful misuse of the website or material violation of these Terms.
This provision does not limit any rights available to consumers under applicable law.
14. Governing Law & Jurisdiction
These Terms are governed by and interpreted in accordance with the applicable laws of India, subject to any mandatory consumer protection rights or other legal rights that may apply based on applicable law.
Deallera serves customers in the United States through international order fulfillment while operating from India.
Subject to any mandatory rights or jurisdictional requirements that cannot legally be excluded, disputes relating to these Terms or the operation of our website will be handled in accordance with applicable Indian law and through the appropriate courts or legal processes in India.
15. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, shared, and protected.
We encourage you to review our Privacy Policy before using our website or placing an order.
16. Changes to These Terms
We may update or modify these Terms from time to time to reflect changes in our website, business practices, services, policies, or applicable requirements.
Updated Terms will be posted on this page with a revised effective date where appropriate. Your continued use of the website after an update will be subject to the then-current version of these Terms, to the extent permitted by applicable law.
17. Contact Information
If you have questions regarding these Terms & Conditions, your order, or our website, please contact our customer support team.
Website Name: Deallera.com
Company Name: [LEGAL COMPANY NAME]
Registration Number: UDYAM-GJ-22-0600303
Address: 577 Gadhpur Township, Pasodara Kathodara, Surat, Gujarat, 394326
Email: [DEALLERA SUPPORT EMAIL]
Contact Form: Contact Us
Phone: +91 7069698484
Customer Service Opening Hours
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: Closed
Time Zone: GMT+5:30 (Indian Standard Time)
Response Time: We aim to respond within one business day.