Shipping Policy

Effective Date: May 2026

Thank you for shopping with Deallera. This Shipping Policy explains how we process and deliver orders to customers in the United States. Please review the information below before placing an order.

1. Order Processing

• Processing Time: Orders are typically processed within 1–2 business days (Monday–Friday) after payment confirmation.
• Order Cut-Off Time: Orders placed after 2:00 PM (IST / GMT+5:30) will begin processing on the next business day.
• Orders are not processed on weekends or applicable public holidays.
• A shipping confirmation email with available tracking information will be sent once your order has been dispatched.
• Tracking information may take approximately 24–48 hours after dispatch to become active or display updates.

2. Shipping Coverage

We currently ship orders to customers within the United States.

3. Shipping Origin

Orders are processed and shipped internationally from fulfillment facilities located in India.

Customers should be aware that their orders are international shipments originating outside the United States.

4. Shipping Options & Estimated Delivery Times

Important Delivery Information

• Delivery timeframes are estimates and are not guaranteed delivery dates.
• Delivery may be affected by customs processing, carrier operations, weather conditions, holidays, or other circumstances outside our direct control.
• Incorrect or incomplete shipping information provided during checkout may result in delivery delays.

5. Order Tracking

Once an order has been dispatched, customers will receive available tracking information by email.

Tracking updates may take up to 24–48 hours after dispatch to appear in the carrier’s tracking system.

6. Delivery Delays

If your order has not arrived within 30 days of dispatch, please contact our customer support team using the contact details provided on this page.

When contacting us about a delayed shipment, please provide your order number so our support team can review the available shipping information.

7. Lost or Damaged Items

If your order arrives damaged or you believe there is an issue with your shipment, please contact us within 7 days of delivery.

Please provide the following information where applicable:

• Your order number
• A description of the issue
• Clear photographs of the product, packaging, or damage where applicable

After reviewing the circumstances and available information, an appropriate resolution may include a replacement, refund, or store credit, where applicable and in accordance with our Return & Refund Policy.

8. Shipping Carriers

We use international logistics partners, postal services, and partner carriers to fulfill and deliver orders to customers in the United States.

Depending on the shipment, this may include India Post and other logistics or delivery partners. Carrier selection may vary depending on the destination, shipment requirements, and available delivery services.

9. International Shipping Notice

By placing an order with Deallera, you acknowledge that:

• Your order is shipped internationally from India to the United States.
• Order processing typically takes 1–2 business days.
• Transit time is typically estimated at 15–18 business days.
• Total estimated delivery time is typically 16–20 business days.
• Actual delivery times may vary due to carrier operations, customs processing, destination, or other circumstances outside our direct control.

10. Contact Information

If you have any questions about shipping, tracking, or delivery, please contact our customer support team.

Website Name: Deallera.com
Company Name: [LEGAL COMPANY NAME]
Registration Number: UDYAM-GJ-22-0600303
Address: 577 Gadhpur Township, Pasodara Kathodara, Surat, Gujarat, 394326
Email: [DEALLERA SUPPORT EMAIL]
Contact Form: Contact Us
Phone: +91 7069698484

Customer Service Opening Hours

Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: Closed
Time Zone: GMT+5:30 (Indian Standard Time)
Response Time: We aim to respond within one business day.